Effective Team and Workflow Management System
Based in Gloucestershire, HallMark are one of the fastest growing companies in the Agri-Sector, providing comprehensive solutions to compliance needs across the food and farming industry.
The problem
As a company offering Veterinary Compliance Services it is important that accurate
records and reports are retained and open to access at all times. The business had
the foresight to understand that the continued use of spreadsheets and manual
updates was going to lead to duplication and costly errors. Something they
desperately wanted to avoid.
The solution
The challenge for Evergreen was to provide a responsive and flexible Team
Management System that allowed Hallmark to work on a variety projects, manage
workflow, collate results and provide high-level management information.
Founder and Managing Director John Gerard first approached Evergreen with his
own ideas for a system that would hold data, assign and manage work flow, give
instant updates and provide management reporting information.
The system built by Evergreen met all of the above criteria, taking into account
changing project priorities and ongoing legislative changes.
The system is accessible to the administrative team, remote workers, management
and in addition clients are able to log on and view management information.
Information is instant and accurate. The system responsive and robust.
The benefits
We will let Patrick Steel, Head of HR at Hallmark, take the lead here "The system
allows us to allocate visits to our farm inspectors. In turn all the information from their
visits is updated immediately and we are able to view a full profile of each visit. The
system holds all the data accurately and even has the facility to include images.
"Those that use the system have been nothing but complimentary about the ease of
access and availability and accuracy of data "it’s quicker, more accurate and we
avoid duplication of information".
One of the main advantages of the new system is its robustness, with the ability to
add and edit as and when necessary, and the facility to evolve the system for future
projects.
Patrick adds "all correspondence relating to a profile can be stored and filed to that
particular profile, its available when needed and the information is secure. We went
to Evergreen with very tight timescales for completion of the project as we were
starting work on a new and important project. Evergreen carried out the work as
quickly as possible, with efficiency and attention to detail".
Since implementing using the new system Patrick said "I would recommend
Evergreen to other businesses that need a software solution to improve or manage
their activities.”